We are thrilled to announce that Lex, Illinois Court Help’s chatbot, is now live! Lex is here to make accessing court information easier than ever by guiding court users step-by-step to the resources they need.
We are incredibly grateful for the valuable feedback we received during user testing at Trinity United Church of Christ which helped us refine Lex before launch. Many participants shared that they felt empowered while using Lex — a sentiment that perfectly captures our mission to support court users.
“The best part of our job is getting to help people, and Lex will allow us to help more court users one their own time as it will be available 24/7.” – Helen D., Sr. Court Guide
“Demand for Illinois Court Help’s services continues to expand and using Lex to help meet this is an exciting opportunity for growth. It’s a project that helps meet a current need and will be continually improved with time and gained knowledge of court user needs.” – Sara S., Sr. Court Guide
We will continue to build out Lex and add more features to enhance its usability. For further updates and to access Lex, visit ilcourthelp.gov.